Spa Coordinator/Attendant - The Wickaninnish Inn

Join our Spa Team as a Spa Coordinator/Attendant where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

This position will work part time as a Spa Coordinator and part time as a Spa Attendant.

Shared Team Housing available within walking distance from property. 

As a Spa Coordinator/Attendant you will:

Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, Michelin Two Keys, AAA 4 & 5 Diamond and Forbes Standards.

Greet guests immediately as they arrive in Ancient Cedars Spa.

Stock and set up treatment rooms appropriately with clean linen.

Answer the telephone and complete treatment bookings.

Set up Men’s and Ladies Lounges, including, but not limited to, individual locker set up for guests and replenishment of supplies/amenities.

Clean all spa areas including, but not limited to, the spa lounge, reception area and hallway, all treatment rooms, steam room and spa patio.

Manage guest bookings for treatments in the Spa with accuracy and attention to detail, and be prepared to answer questions regarding the services available.

Have a strong understanding of all products sold in Ancient Cedars Spa and answer guest and employee questions about the spa’s products, prices and inventory.

Complete transactions for the guests when they are leaving, and/or purchasing items from, the spa.

Participate in Retail programs, training and meetings.

Complete assigned administrative duties.

Be proficient in the opening and closing duties of the spa.

Transport all clean linen from the Laundry Room to the Ancient Cedars Spa.