Director, Legal Operations

Our Director of Legal Operations oversees litigation support, including e-discovery, and leads the development of a centralized knowledge management system to standardize legal documents and practices across the company.

1) Strategic leadership: leads, develops and transforms how the legal function operates and contributes to Pilots broader business by improving operational excellence and leading legal technology and process optimization in order to shape strategy, coordinate execution, and ensure collaboration across the legal function and commercial partners.

2.) Operations management: develop long term roadmap to grow legal operations and improve overall Legal team effectiveness. Promote process optimization across contract lifecycle management, litigation, IP, entity management, and knowledge management. Oversee legal project management, resource allocation, and internal team workflows to ensure priorities are implemented. Implement systems and infrastructure that allow the Legal team to support our needs at scale.

3.) Financial Management and Data Analytics: Manage Legal budget forecasting, tracking, and reporting with Finance. Build and manage a legal vendor program that ensures high-quality support at efficient costs.
Use data and analytics to evaluate team performance, vendor metrics, and operational measurements. Engage in strategic planning and goal setting.

4.) Technology and Litigation Support: Define and maintain the Legal technology roadmap, identifying automation and efficiency opportunities. Oversee litigation support operations, including e-discovery tools and workflows.

5.) Knowledge and Information Management: Lead the development of a centralized knowledge management framework for contracts, policies, templates, and institutional knowledge. Promote consistency and standardization across global legal documentation and practices.