The purpose of this job is to provide front line support for day-to-day mailroom activities.
In this role you will:
- Supervise and direction and support to mailroom team; coordinate and deliver all incoming, outgoing, intercampus mail; direct last-minute requests
- Manage and create overnight shipping accounts (EDI); work directly with our FedEx Account Manager to resolve discrepancies
- Maintain departmental post office boxes, permits, and expense records; reconcile transactions for shipping, handling, and supply
- Reconcile overnight shipping and postal service discrepancies allocated to travel centers; perform chargebacks
- Resolve shipping or postal discrepancies for campus personnel and vendors; ensure incorrect or undeliverable mail is returned or revised
- Provide assistance and recommendations to team members for postal service options, comparative costs, and delivery methods
- Perform periodic inventory reconciliation of supply items and postage
- Create shipping accounts for all corporate offices, regional managers, and travel centers; reconcile incorrect parcel shipments
- Maintain a training program for all suspicious packaging and reporting methods
- Provide pickup, delivery, and personal courier services for the executive staff; set up meeting spaces for training and special events
- Establish a point-of-contact and location for incoming and outgoing mail for all departments