Weâve always been pioneers, and weâre proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.
The Data Analyst, Data Reporting & Insights plays a key role in enabling dataâdriven decisionâmaking across the Customer Care & Recovery business. You will deliver highâquality performance insights through the development and management of Power BI reporting, ensuring strong data quality, governance and transparency. A core focus of the role is tracking key performance indicators across disruption initiatives and Qantasâ Global Contact Centre operations to measure outcomes and support operational and strategic decisions.
Partnering closely with business stakeholders, you will optimise governance reporting and selfâservice BI solutions by translating business requirements into effective, scalable reporting products. You will support data integration and solution design, oversee the rollout of new reporting capabilities, and manage a continuous improvement pipeline to ensure analytics solutions evolve in line with regulatory requirements and changing business needs.
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Why Qantas?
Youâll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means youâll be able to grow both personally and professionally at Qantas. Your development is a priority for us â so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youâll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, weâve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.⯠We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.⯠If you have any support or access requirements, we encourage you to advise us at time of application.⯠Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story â get in touch today.
Applications close Wednesday 18th March
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
Qantas Group
https://careers.smartrecruiters.com/QantasGroup