The Salesforce Administrator reflects the mission, vision, and values of the organization by ensuring reliable, high-quality support for Salesforce and related applications. This role is responsible for configuring, maintaining, and enhancing the Salesforce platform and Ascend ecosystem to meet evolving business needs. The administrator monitors system performance, analyzes issues, recommends improvements, and participates in the planning, design, testing, and implementation of system changes. They collaborate closely with stakeholders, apply diagnostic and problem-solving skills, and ensure that configurations, automation, and integrations operate effectively for current and future use. This position requires strong system knowledge, attention to detail, and the ability to support end users while contributing to continuous improvement within an agile environment.
Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care. We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly.
Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:
Responsibilities:
Northwestern Memorial Healthcare
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