Google Workspace Engineer

About the Group Systems Team

This is an opportunity to join our Infrastructure Services team within the Group Systems corporate function. We are not just another IT department – we are constantly evolving and embracing new technologies to empower our global workforce. As such, we are looking for a Google Engineer to join our internal IT support team with a focus on supporting our Google Workspace and Google Cloud Platform (GCP) environment.

Dimensions of role

This is an interesting and varied role where you will focus on the transformation and optimisation of our Google Workspace tenant. You will be responsible for the day-to-day administration, management and maintenance of our Google Workspace environment, ensuring a secure, efficient and modern digital workplace experience. Alongside this you will also support the integration of our Google Cloud Platform (GCP) tenant.

You will also play a crucial role in the proactive development, integration and modernisation of our Google tenant, working closely with other teams to implement a change programme across areas such as backups, DLP and monitoring, while working with the business to continually drive value from the tools as Workspace evolves.

This role sits within our Strategy, Architecture and Infrastructure Services team and is a key part of IT service delivery across PA.

Key responsibilities include:   

• Managing all aspects of the Google Admin Console, including core services (Docs, Calendar, Drive etc), user and group management, organisational units (OUs) and security policies
• Implementation and monitoring of security settings, investigating alerts and managing policies within Google Workspace. Collaboration with security teams on integrating tools like Defender for Cloud Apps and other logging/monitoring solutions
• Administering and managing the deployment and governance of Gemini for Google Workspace and other emerging AI services, ensuring they align with business needs and security standards
• Acting as an escalation point for complex Google Workspace issues and contributing to documentation and training materials for end-users and service desk teams
• Managing the lifecycle of Google sub-services, new products and third-party marketplace add-ons, from evaluation and deployment to maintenance and decommissioning.