Role Description
As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK鈥檚 largest companies and Public Sector organisations.
You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.
Key Responsibilities:
- Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments
- Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams
- Understand user, business needs and requirements and the wider operational and organisation context
- Analyse user needs and business objectives in highly complex service areas
- Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end
- Help to define vision and outcomes for products, services and programmes
- Lead on design workshops and design sprints with the team, senior stakeholders and users
- Rapidly design and test digital prototypes with users