Job Title: Project Manager
Location: Worli, Mumbai
Experience Required: 12+ years (Relevant- 7+ years in project management).
Job Description
Role: Project Manager
Role Summary
The Project Manager will be responsible for the day-to-day delivery, management and reporting of both Customer & Internal Cloud and Technology projects.
Duties & Responsibilities
- Produce and maintain project governance documents - PIDs, Plans, RAID log, progress & highlight reports, etc.
- Management of project resources in a matrix management environment.
- Identifying and managing project risks and issues, including appropriate mitigation.
- Reporting on the status, and progress against milestones, risks & issues.
- Managing project-related Change Requests.
- Liaison with customers, partners, third-party suppliers, as required.
- Adhering to CST and corporate policies and procedures related to the delivery process.
- Support the process of designing and implementing the solution by engaging with the Cloud and Technology technical design team.
- Ensure smooth and successful handover to operational and support teams for the ongoing delivery of service.
- Manage relevant procurement activity for the project.
- In conjunction with appropriate account resources, manage any commercial issues as a result of changes in project deliverables or scope identified throughout the transition or project management process, internally within NEC and with the customer and any third-party organisations.
- Obtain sign-off by the customer at appropriate stages of the project delivery.
- Seek to enhance the NEC Project Management Process through continuous improvement initiatives updating processes and documentation as appropriate.
- Behave in ways that actively contribute to the long-term strategic objectives of NEC.
Required Knowledge and Experience
- Excellent Project Management experience particularly in relation to application Cloud hosting, SAAS and Technology Roadmap upgrades or software implementation
- ITIL certified to a Foundation level
- Able to plan, organise and control all aspects of project delivery
- Demonstrable ability to lead and motivate cross-functional virtual or matrix project teams
- Good technical knowledge and the ability to understand and communicate technical solution details to both technical and non-technical audiences
- High Level of personal resilience and self-motivation
- Ability to work in a fast-paced, deadline-oriented environment
- Ability to manage multiple projects and conflicting priorities
- Strong presentation skills and ability to present to external customers and partners
- Excellent verbal and written communication skills
- Flexibility around business travel
- Power-user of office automation applications (Such as Word, Excel, MS Project)
Desired Knowledge and Experience
- ITIL Service Management accreditation
- Prince2 accredited, or experience of working to Prince2 principles
- Sound understanding of technology solutions and their application within a government and corporate marketplace
- PRINCE2 accredited
- Experience or knowledge on Windows / Linux server operating systems
- Experience of core networking concepts