Please note - Role can be Hybrid or Remote, subject to location
The role will require travel throughout the UK to our client sites. We are looking for an experienced Software Implementation Project Manager to work with our Government, Health, and Housing Customers. The projects we work on involve systems implementation and consultancy covering Housing, Health, Public Protection, Revenues and Benefits, Electronic Document Management and Software as as Service.
Projects can be very large and require the services of a dedicated project manager but also range down to much smaller engagements which would also be allocated to a project manager, in each case acting in a supplier-delivery role.
Responsibilities of a Project Manager within NEC:
- Successfully manage multiple software implementation projects across a diverse customer base.
- Support pre-sales activities by contributing to ITT responses, presenting NEC Software Solutions’ implementation methodology, producing relevant documentation, and advising on commercial viability based on prior experience.
- Post-contract, lead the delivery of projects—whether as standalone engagements, part of a wider programme, or smaller phased deliverables—by coordinating implementation consultants and product specialists.
- Collaborate with clients and internal teams to initiate and plan projects in line with PRINCE2 principles, establishing appropriate governance and project structures.
- Act as the primary client contact throughout the delivery lifecycle, ensuring effective communication, expectation management, and successful project outcomes.
- Monitor and control project progress, budget, and billing activities, including milestone tracking, accurate forecasting, and revenue assurance.
- Produce and maintain key project documentation including plans, logs, reports & presentations, and governance records.
- Lead and participate in client-facing meetings such as project kick-offs, checkpoints, and steering boards, providing clear updates and direction.
- Report regularly to internal stakeholders and senior leadership on progress, performance, risks, and opportunities.
- Oversee work package management, task allocation, and third-party supplier coordination to ensure delivery quality and timelines are met.
- Analyse key delivery metrics and implement continuous improvement measures where needed.