Project Manager - Public Safety

NEC is a global leader in the integration of IT and network technologies, delivering solutions that help businesses and communities thrive. Within our Public Safety division, we provide mission‑critical systems to Emergency Services across the UK, leveraging our extensive System Integration experience and cutting‑edge technologies—including Biometrics and Artificial Intelligence—to deliver innovative, high‑value solutions that truly make a difference.

We are now seeking an experienced, client‑facing Project Manager to lead the delivery of large-scale software implementations for our emergency services customers.

Role Overview

As a Project Manager within NEC Public Safety, you will be responsible for the end‑to‑end delivery of complex software implementation projects—from contract signature through go-live and into service transition. You will ensure projects are delivered on time, within budget, and to the required quality standards, while managing milestones, risks, resources, and stakeholder expectations.

This is a highly visible and customer‑facing position, requiring strong leadership, excellent communication skills, and the ability to coordinate cross-functional teams across both NEC and external partners.

Key Responsibilities

• Lead the delivery of Public Safety software implementation projects from contract award through to go-live and service handover.
• Plan, track, and manage project schedules, milestones, risks, issues, and dependencies.
• Coordinate and manage resources from internal teams, external partners, and customer stakeholders to ensure smooth project progression.
• Build strong relationships with customer organisations (including emergency services forces) and act as the primary NEC representative in all customer meetings.
• Manage escalations effectively, ensuring issues are addressed promptly and communicated appropriately.
• Chair and attend internal governance boards, providing accurate reporting to senior stakeholders.
• Ensure project delivery remains within the agreed NEC budget, maintaining strong commercial awareness throughout.
• Oversee third‑party contractors and ensure alignment with project objectives and quality expectations.
• Maintain a high standard of professionalism and be an excellent ambassador for NEC.

Please note: The ability to undergo SC (Security Check) clearance is essential for this role.