JOB DESCRIPTION – The Production Engineer is responsible for providing best-in-class live television production support for NBCU, supporting live and scripted/unscripted productions. This position will also support the projects team, where and as required, to implement changes, enhancements, and system upgrades.
Responsibilities:
- Provide technical support and support maintenance of a broadcast production environment consisting of multiple studios and production control rooms.
- Troubleshoot and resolve issues in routing, audio, video, intercom, graphics, replay, ingest, and IP/streaming systems during live and recorded productions.
- Support hybrid SDI/IP infrastructures including SMPTE 2110 concepts, multicast, VLANs, and PTP under the guidance of senior engineers.
- Operate and monitor virtualized systems (VMware/Hyper-V) and cloud-enabled production workflows as directed.
- Apply basic understanding of scripting (Python, Bash, PowerShell) to assist with simple automation tasks, troubleshooting, and log review when required.
- Leverage foundational exposure to monitoring tools (DataMiner, Datadog, NewRelic, Op5, Grafana) to support system health checks and identify performance anomalies.
- Support contribution workflows including SRT, NDI, Dante/AES67, and IP-based transport for remote and cloud-based productions.
- Provide basic support for field productions, remote sets, temporary control rooms, or event-based deployments when required.
- Collaborate effectively with engineering, production, and IT teams across local and remote (Mexico/Miami) operations.
- Document SOPs, workflows, diagrams, inventory, and system configurations following NBCU O&T standards.
- Adhere to technical security best practices (access control, patching, device hygiene, network safety).