Job Description
- Support Peacock’s on-demand video fulfillment supply chain and distribution to MVPD clients.
- Ingest and prepare content for delivery to the DTC platform.
- Communicate frequent updates to vendors, third-party clients, network partners, and internal teams.
- Research content availability, assist with backfill, and track ingest status, providing updates to stakeholders.
- Manage program materials, including publishing, ingest, fulfillment, and replacements.
- Maintain media acquisition protocols, partnering with show post teams, TV Distribution, and other content providers on milestones, deliverables, and accountability.
- Maintain trackers for internal and external teams, organizing and submitting defects and escalations as needed.
- Ensure adherence to content prep standards and video encoding requirements, driving efficiencies across publishing workflows.
- Have a strong understanding of technical services and applications, including Compass, Mediator, and Translator.
- Review upcoming titles to ensure contract details and metadata are available.
- Audit content availability and entitlement windowing, proactively addressing anomalies with licensing teams before syndication.
- Uphold publishing guidelines and protocols for on-demand video, continuously improving delivery timelines to distribution outlets under strict deadlines and SLAs.
- Coordinate with various teams to ensure content and necessary details are ready before launch.
- Create, publish, and initiate fulfillment orders for content distribution across DTC and MVPD platforms.
- Ensure consistency in delivery and publishing cadences, adapting as needed while adhering to syndication guidelines, compliance mandates, and promotional obligations.
- Troubleshoot workflow issues and collaborate with necessary teams to resolve them.
- Reconcile and maintain process documentation, including user stories, workflow diagrams, and standard operating procedures.
- Occasionally, coverage for a different shift or date may be required for specific events, with advanced notice provided when possible.
- Assist with additional assignments as needed based on bandwidth and business needs.
Qualifications
Requirements:
- A High School Diploma and relevant certification or Associate's Degree in Media or Communications, or equivalent professional experience in broadcast, digital, or post production role.
- A solid understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements.
Desired Characteristics:
- 1+ years of work experience in a production, broadcast environment, post-production or streaming service
- Experience navigating technical systems to organize, analyze, and present data using tools such as Airtable, Power BI, and Jira.
- 1+ years of work experience showing strong computer, excellent communication skills (verbal & written), and facilitation skills
- 1+ years of work experience in a fast-paced environment requiring troubleshooting, process skills, and exhibiting an ability to adapt to changing scenarios
- Ability to work under pressure with great attention to detail.
- Bachelors or 2 year degree in Communications or Media.
Additional Requirements:
- Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
- Must be willing to work in 30 Rockefeller Center, New York, New York or Universal City, California
- Must be willing and available to work any shift including overnight shifts, weekends, and holidays to meet the needs of a 24x7/365 operation, with possibility of schedule changes based on business needs and priorities
- Must have unrestricted employment authorization to work in the United States.
- Must be at least 18 years old
- Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $50,000 - $60,000