Working with the travel division, day to day duties will include but are not limited too:
- Externally source leads, as well as engaging with referred Large Group Private Aviation Clients, to build a List of Repeat Travel Customers.
- Demonstrate an expert understanding of the most suitable Group Travel Products for each customer, and make suitable recommendations.
- Manage group travel bookings from initial enquiry to completion, and collaborate with other company departments to ensure best possible experience for our customers.
- Take a “Customer First” attitude, and full ownership of our Customers In-Destination Experience (may involve working outside of regular hours to ensure all customer trips run successfully).
- Maintain relationships with repeat clients, and pro-actively manage your customer list through outbound sales calls, emails and visits (both face-to-face and virtual) .
- Working towards exceeding daily, monthly & annual goals linked to both productivity and financial targets
- Able to collaborate, work as part of a team, and contribute towards a wider group collective.
- Follow company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
- Work productively in what can sometimes be a pressurised environment, making prompt and clear decisions which may involve tough choices or considered risks.
- Representing the Business externally at events with suppliers, customers & wider industry peers.