About the Role:
Ensure timely and accurate processing of all accounting transactions for assigned team in accordance with performance and quality standards defined in relevant service level agreements.
Key Responsibilities:
- Manage team tasks in line with agreed service levels in terms of completeness, timeliness, and quality, ensuring FA processes are executed according to company policies and regulations.
- Maintain FA master data and perform fixed assets processes, ensuring compliance with Metro guidelines and local rules.
- Perform journal entries, calculate, post, and reconcile accruals and provisions, and monitor and reconcile automatic postings.
- Maintain and reconcile FA and GA accounts, clarify discrepancies, and perform inventory.
- Prepare and reconcile GL accounts and sub-ledgers related to FA and GA processes.
- Prepare standard and ad hoc reports, status reports, and documents for auditors, and cooperate with auditors.
- Perform closing and archiving procedures for FA and GA.
- Timely process and answer all customer requests assigned via MSIT/Email and initiate and perform other tasks within FA and GA as requested.
- Write/update and align desktop procedures, perform, and document controls according to ICF requirements, and ensure quality of tasks performed within the sub-team.
- Actively participate in internal projects, establish direct contact and cooperation with clients and third parties, and act as the front line in communication with other parties.
- Foster a continuous improvement mindset by searching for improvement opportunities in processes and work organization, and support team members in the definition and implementation of improvement ideas.
- Organize the work of the team efficiently and effectively using relevant tools and KPIs and ensure achieving of performance objectives assigned to the sub-team.
- Provide first-level support for the sub-team and new members, analyze results, and monitor KPIs, and support the understanding of E2E processes and their business perspective.
- Act as the first escalation level for the team, own periodic reviews with customers, and act as SPOC for a dedicated customer if assigned.
- Represent and support the team in the implementation of preferred behavior models based on company values, provide regular feedback and assessment to team members, and ensure proper onboarding and training of new employees.