Develop and execute a strategic sales plan to achieve and exceed monthly, quarterly, and annual sales targets for the defined segments.
Understanding customer requirements, the local market trends and the company offer in order to identify and respond to opportunities within the customer base, delivering solutions to our customer
Must have good market knowledge of customers, competitors and suppliers in order to deal effectively with the competition
Accountable for the portfolio of customers; customer engagement, execution of sales, managing credit, following up on commitments, establishing customer needs, compliant handing and responsible to feedback
Manage team of Order Bookers and develop a relationship with cross functional teams (procurement / operations) to come up with Initiatives and customized solutions.
Preparing a sound business case, using all commercial tools to attract customers according to their needs and expectations.
Identifies opportunities for quality and customer service improvement and work smart to meet customer needs along with recognizing acts on customer dissatisfaction and inadequate quality.
Takes methodical and consistent approach towards customer service and achieving quality results. Build knowledge of customer needs on the bases of customer interaction and behaviors.
Participate in team meetings, sales training sessions and contribute to a positive and high-performance sales culture
Identifying business potential of the prospective customer and developing a professional relationship through personal visits