Follow the procedures as documented for Invoice Control.
Perform Approvals and Postings in Invoice Control on time with accurate details.
Raise Query and monitor for resolutions.
Working on SAP/oracle screens fluently
Understands applications that the process uses.
Working on PO & NON-PO Invoices
KPI targets are on production (no. of invoices processed and accuracy (how correctly the details were keyed in). Targets are higher for Analysts and some complex scenarios/ suppliers are taken care by Analysts, Ideations in process but with less weightage.
Overdue invoices and or invoices pending in GBS bucket for more than 30 days.
Query and Email Management both Internally and Customers at times.
Adapting and implementing changes asked for by the customers quickly