Service Manager – Continuous Delivery & Quality

Your Responsibilities: 

• Own the full lifecycle of developer productivity and quality tools (e.g., GitHub/GitLab, Artifactory/Nexus, SonarQube, LambdaTest, Pact) 
• Being involved in vendor management, licensing, renewals, and cost optimization
• Monitor adoption and performance through KPIs and feedback to drive continuous improvement in developer experience
• Coordinate integration into enterprise workflows, identity systems, and security controls.
• Facilitate structured feedback loops, evaluate new capabilities, and contribute to roadmap decisions.
•  Ensure compliance with governance, audit, licensing, data protection, and security policies .
•  Support incident and problem management for the managed tools in collaboration with engineering teams.