We are looking for a highly skilled Technical Operations Specialist to manage and optimize our METRO Energy Monitoring Meters and Dataloggers. The ideal candidate will be responsible for the technical operations related to energy hardware application for meters, dataloggers, their programming and integration in our store/depot/facility infrastructure, working closely with corporate IT, internal and external partners, and data suppliers (grid operators).
This role involves a range of tasks including selection of relevant meters for electricity, water, gas or heat or other commodities, and dataloggers to transfer the measured data to the METRO Energy Monitoring system (MEMS), also the programming, software releases and the data transfer from the main or submeter to the MEMS, coordination, operation, monitoring, troubleshooting, user management, and support.
Key Responsibilities:
- selection: selection of relevant meters and dataloggers, in accordance with METRO devices and data security policies, and optimal costs, for the METRO Energy Monitoring System.
- programming: programming the selected meters and dataloggers, e.g. with conversion factors, IP addresses etc..
- installation: coordination of physical installation from external/local electrician in our stores/electrical infrastructure
- Operation: check the availability of meters and dataloggers, clarify missing data, upload data imports to MEMS via METER or Dataloggers, organize the regular meter exchange programs in accordance with local HoTO Head of technical operations; active sending of programmed dataloggers to the requested stores/depots
- Monitoring: monitor the availability of meters and dataloggers, organize the trouble shooting by interrupted access etc.
- Troubleshooting: Diagnose and resolve technical issues related to the Energy Monitoring meters and data loggers to minimize downtime and disruptions.
- Reports: Generate and analyze reports on meters energy and dataloggers about availability, cut or interruptions, to achieve near 100% availability
- Documentation: Create and maintain comprehensive documentation for technical processes, systems, and procedures related to the Energy Monitoring Meters and Dataloggers
- Support: Provide technical support to users, addressing their concerns and resolving issues efficiently.
- Development of new meter infrastructure e.g. via KI, networks, secondary sources, new technologies