KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. within this, the key responsibilities for this position are:
- To anticipate guest needs and handle guest inquiries to the full satisfaction of the guest.
- Overall in charge of the boat and responsible for the safety, security and comfort of all passengers and crew
- Takes charge of the crew. Trains and monitors their progress.
- Responsible for personal uniform and the uniform and conduct and presentation of his crew. Look after and maintain uniform.
- Responsible for the preparation and cleanliness of his assigned vessel prior to departure.
- Responsible for boat navigation and safe handling
- Responsible for sending distress alerts and asking any assistance from shore if required
- Responds to all emergencies and acts as per the given duties
- Ensures the cleanliness of the boat from inside and outside at all times
- Takes charge of all logbooks and check all entries
- Ensures all manifests are posted upon every departure
- Follows the approved passage plan and explains every deviation, if any
- Reports any unsafe act and near misses to the management.
- Ensures boat is fully bunkered with fresh water and fuel at all times and manages discharge of black water
- Follows safe practices for bunkering
- Enforces safe practices including no-smoking policy and environmental protection policy
- Reports any issues with boat, navigational equipment, engines and other equipment to Port Captain to be forwarded to technical manager and copied to Guest Fleet Operations manager
- Responsible for addressing passenger concerns properly
- Ensures proper lashing and stowing of passenger luggage and cargo
- Ensures good condition of all mooring ropes and berthing equipment
- Conducts departure checks and reports to the operations team if any equipment is found to be defective
- Reports to Coast Guard and other relevant agencies when needed
- Takes charge and preserves all boat certificates and manuals including the registration card
- Reports any crew absence or deficiency
- Conducts daily operations briefing to his crew prior to duty start
- Ensures that fire panel is in operational condition
- Ensures all FFA and LSA appliances are in order
- Ensures to share all operational information to next skipper and Port Captain upon his duty end
- Participate in handling more than 3 different types of vessels of the fleet, including IPS driven vessels.
- Actively participates in training sessions of other crew members whenever requested, in coordination with the training officer.
- Participate in drydocking transfers and procedures
- Respond to emergency sailing operations in heavy weather conditions only upon confirmation of the Marine Operations Manager.
- Respond to emergency sailing operations in restricted visibility conditions only upon confirmation of the Marine Operations Manager.