As a Beach Guru, you are responsible for ensuring that all Beach & Recreational area activities are completed in a timely and effective way, and your position will include key responsibilities such as:
- Follow all guidelines of the Recreation Department operational Sop鈥檚 and task lists as provided
- Organize, clean and maintain the entire Recreation Area and back offices,
- Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Recreation Supervisor or Ass. Recreation Manager.
- Ensure that equipment is properly cleaned, stored and is secure when not in use.
- Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times.
- Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning
- Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty
- Maintain complete knowledge and comply with all the companies and department, policies and procedures
- Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift.
- Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously
- Full understanding of the Recreation鈥檚 activities and events
Services
- Provide amenities services to Clubs and Hotels guests, as outlined in SOP or as directed by supervisor
- Ensure that the amenities are always available for our guests.
Other Duties
- Perform all tasks as detailed in daily task list and check list
- Full understanding of the Recreation Facilities and activities.
- Maintain cleanliness and tidiness of work area of all times
- Participate in work related project teams
- Develop and maintain a strong working environment with the other departments.
- To have a complete knowledge of the products and services offered by the hotel, and in particular all the sports and leisure activities and equipment in the hotel.
- Ensure proper accounting procedures are followed when collecting of charging fees for Recreation
- Be prepared to assume other Recreation duties or responsibilities as requested by management.
- Drive revenues for the department.