Cluster Content Creator and Social Media Expert (Samui Based)

Job Introduction:

We are seeking a highly creative and digitally savvy Content Creator and Social Media Expert to join our team. This role is responsible for developing, managing, and executing engaging content across multiple social media platforms to build brand awareness, drive engagement, and support business objectives. The ideal candidate will combine strong storytelling skills with strategic thinking, possess hands-on expertise in digital tools, and have a deep understanding of audience behavior and emerging online trends.

Key Responsibilities:

• Develop and execute creative content strategies aligned with brand objectives across various social media platforms (Facebook, Instagram, TikTok, YouTube, LinkedIn, X/Twitter).
• Create, edit, and publish high-quality multimedia content (copy, images, videos, infographics) tailored to each platform.
• Manage daily operations of social media accounts, including scheduling, posting, monitoring, and responding to engagement.
• Track, analyze, and report performance metrics (reach, engagement, conversions) and provide data-driven recommendations.
• Stay updated on digital trends, social media algorithms, and audience behavior to ensure content relevance and innovation.
• Collaborate closely with marketing, design, and cross-functional teams to ensure brand consistency.
• Ensure all communication reflects the brand’s tone of voice and adheres to cultural and contextual sensitivity.
• Support campaign planning and execution, including influencer collaborations, paid media initiatives, and community engagement.

KPIs (Key Performance Indicators):

• Engagement Rate: Likes, comments, shares, and interaction per post.
• Reach & Impressions: Number of people exposed to content across platforms.
• Follower Growth: Increase in followers/subscribers per platform.
• Conversion Metrics: Click-through rate (CTR), lead generation, or sales attributed to social media campaigns.
• Content Production: Number of posts, videos, or campaigns delivered on schedule.
• Audience Sentiment: Positive/negative feedback, comments, and brand perception analysis.
• Campaign ROI: Performance of paid campaigns vs. budget and objectives.

Team Structure & Reporting:

• Reports to:
  Assistant Director of Marketing and Communications 
• Collaborates with:
  • Anantara Bophut Koh Samui Resort’s Team member
  • Copywriters / Content Writers
  • Marketing & PR Teams
  • Influencer / Community Managers
• May lead or mentor: Minor Hotel Group