Guest Experience Attendant

Oaks Wellington Hotel are looking for a friendly, flexible, and guest-focused Guest Experience Attendant to join our team, someone who can confidently assist across both Front Office and Food & Beverage operations on a part-time basis

This is a hands-on, dynamic role perfect for someone who enjoys variety and thrives in a guest-facing environment. You'll be a key part role in the overall hotel experience, ensuring our guests feel welcome, well cared for, and delighted from check-in to check-out, while also assisting within food and beverage operations.

Key Responsibilities:

• Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmth
• Assist with food and beverage service in our café, bar, or during in-room dining
• Provide local recommendations, handle guest requests, and respond to feedback promptly
• Deliver orders, clear tables, and maintain cleanliness of the F&B area
• Set up and pack down breakfast or function areas as required
• Coordinate with housekeeping and other departments to ensure guest needs are met
• Process payments accurately and maintain up-to-date guest records

Shift Details (subject to change):

• Rotating roster across Monday to Sunday
• Roster will include a mix of AM, PM, and overnight shifts
• Must be available to work weekends
• Part time position with a minimum of 24 hours per week 
• Immediate start available