Position Summary
Manitoulin Transport is currently seeking a Bilingual Dispatcher (French/English) to join our Central Disaptch operations team. This position plays a critical role in supporting Central Dispatch in coordinating the movement of freight to service terminals in the most efficient and cost-effective manner, helping ensure network fluidity, service standards, and on-time performance.
This is a fast-paced operational role requiring flexibility to work rotating shifts, including days, nights, weekends, and holidays.
Key Responsibilities
- Support Central Dispatch in executing and coordinating freight movement across the network to service terminals efficiently
- Consistently answer phones and support driver needs, including:
- Hook-up information
- Departure times
- Delay updates
- Trip-related and operational concerns
- Work closely with terminal dock staff and managers to:
- Plan trips
- Determine the most efficient and cost-effective freight movement
- Book hotel rooms for drivers and issue purchase orders as required
- Bill shipments and:
- Manifest Trailers
- Strip freight from manifests electronically as required
- Maintain and update multiple shared Google spreadsheets
- Track shipments and assist customers after hours when Customer Service is closed
- Work effectively in a fast-paced, time-sensitive environment
- Perform other duties as assigned