This role will be based in Omaha, NE.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Scaled Sales Development (SSD) organization is dedicated to driving innovative, scalable sales motions that support LinkedIn’s small business customers across the full lifecycle—from initial acquisition through upsell. SSD tests, incubates, and operationalizes new solutions that accelerate growth, deepen customer engagement, and expand our impact across all solutions.
We are hiring a Hiring Solutions Consultant within the SSD organization to guide SMB hirers through the end-to-end hiring journey. In this role, you will act as the primary advisor for customers, helping them navigate and fulfill their hiring needs. This role blends customer consultation, technology-enabled workflow execution, and operational rigor to deliver a fast, high-value hiring experience while helping scale one of LinkedIn’s most innovative solutions.
Key Responsibilities
Own the full Hiring Solutions customer journey, serving as the trusted advisor and single point of contact for SMB customers.
Qualify opportunities, ensuring eligibility, accuracy, and readiness to enter the solution process.
Educate and onboard customers to our hiring solution, setting clear expectations on process, timelines, and deliverables.
Sell the value of LinkedIn Talent Solutions, positioning the product effectively and closing deals to convert interested leads into paying customers.
Collaborate with internal teams to support a fast and high-quality hiring experience.
Flex seamlessly between customer consultation and operational execution based on workflow needs
Partner with customers to gather feedback and navigate selection steps that drive fast, confident hiring decisions.
Re-engage dormant leads and drive new conversions through structured outbound outreach.
Monitor and manage pipeline health, ensuring SLA adherence, data accuracy, and operational consistency.
Act as point of escalation to troubleshoot sourcing gaps, process blockers, or customer challenges.
Surface insights and feedback to GTM, Product, and Recruiting partners to improve workflows, tooling, and customer experience at scale.
Manage a high-velocity Self Service SMB pipeline to maximize conversions.
Consistently deliver on performance metrics such as conversion rate, customer satisfaction, and time-to-hire, and bookings while maintaining a scalable, repeatable process.
Able to work on inbound leads as well as prospecting autonomously.