Provide leadership of Sample Management activities in the Animal and Human drug testing area, proactively manage the development of that area.
Awareness of resource requirements on a day-to-day basis and communicate recommendations to the Management Team with the appropriate degree of urgency.
Make a positive contribution to cost management through project and resource planning.
Provide information and support as required for internal/external audits, to include responding to audit findings.
Rational decision making on all department matters.
Act in compliance with the Fordham site Health & Safety Policy.
Line management and trainingof other members of the department.
Maintain and review documented SOP鈥檚.
Maintain direct and regular customer contact and, where possible, respond to customer queries with minimal input from line manager/the Management Team.
Ensuring work is carried out to the appropriate regulatory standards, e.g. ISO 17025
Proactively seek to improve service delivery and customer relationships.