The Director, Partner Success is a strategic, partner-facing role responsible for the success of IFS partners through the effective orchestration and leadership of a large virtual team, management of program deliveries, and establishing strong senior partner relationships.
The prevailing priority is advising/guiding partners on IFS product Standards, Guidelines, and industry Best Practices for the partners to be competent and self-sufficient towards the support and implementation of IFS solutions for their customers. The Director is also responsible to lead strategic discussions with their partners to identify Strategic Intents, business growth plans, and establishing the outcome from the identified business value from the Success program, empowering them to achieve more.