Role Purpose
Enable high-performing, value-driven delivery teams by embedding agile principles, establishing effective delivery rhythms, and removing impediments that slow progress. Act as a servant leader and facilitator to ensure predictable execution, continuous improvement, and alignment with business priorities.
Key Responsibilities
1. Agile Delivery Facilitation
Facilitate core agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
Ensure sprint goals are clear, achievable, and aligned to product priorities
Support teams in breaking down work into well-defined, value-focused increments
Track and improve delivery predictability, flow, and team velocity
2. Impediment Removal and Flow Optimisation
Identify, escalate, and help resolve impediments that impact delivery timelines or quality
Proactively manage cross-team dependencies and risks
Promote transparency of blockers, risks, and trade-offs
Encourage a culture of accountability and ownership within the team
3. Continuous Improvement and Agile Coaching
Coach teams in agile principles, frameworks, and best practices
Foster a culture of inspection and adaptation through effective retrospectives
Drive improvements in planning accuracy, estimation practices, and delivery cadence
Support the adoption of agile metrics and data-driven decision making
4. Stakeholder Collaboration and Alignment
Partner closely with Product Owners and delivery leads to ensure backlog clarity and prioritisation
Provide transparent reporting on progress, risks, and outcomes
Facilitate alignment between technical teams and business stakeholders
Support release planning and coordination across multiple teams when required
5. Governance and Delivery Standards
Ensure adherence to agreed delivery processes, quality standards, and release discipline
Promote best practices for documentation, definition of ready, and definition of done
Support operational readiness by encouraging proper testing, monitoring, and handover practices
Contribute to scaling agile practices across the organisation
Success Measures (KPIs)
Delivery Performance
Sprint goal achievement rate
Predictability of commitments versus delivery
Reduction in unplanned work and carryover
Team Health and Maturity
Improvement in team engagement and collaboration
Increased autonomy and ownership within teams
Measurable improvements identified and implemented through retrospectives
Flow and Quality
Improved cycle time and lead time
Stable velocity trends
Reduction in defects linked to delivery process issues
Stakeholder Outcomes
Clear visibility of delivery status and risks
Positive feedback from Product Owners and business stakeholders