As Senior Student Administration Officer play a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation.
Key responsibilities include:
- Manage complex student administration issues and offer expert advice on matters related to enrolment, program variations, progression, and graduation.
- Assess and processing applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions.
- Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office.
- Engage in activities that support the student journey from recruitment through to graduation.
- Contribute to the delivery and continuous improvement of Student Administration functions.
- Support third-party student administration functions.
About you
- It is essential you have demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation.
In addition, you have a
- Thorough understanding of academic policies and procedures, including program structures, credit transfer rules, and degree requirements.
- Demonstrated ability to assess and process complex applications, such as credit transfers, cross-institutional studies, and program variations.
- Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff.
- Ability to work in a dynamic environment with competing deadlines.
- Demonstrated problem-solving skills and attention to detail.
- Strong time management and organizational skills.
What we can offer
This is a fixed-term (until 1/5/2026), part-time (50%) position primarily based at the Brisbane South (Nathan) campus. As Griffith is a multi-site University you may be required to work across other locations.
Salary Range
The full time equivalent base salary will be HEW Level 5 range $79,705 - $89,416 per annum + 17% superannuation. The total FTE package will be in the range $93,255 - $104,617 per annum. The base salary for this position will be on a 50% pro rata basis.