We are seeking a highly experienced and strategic Senior Manager – Applications to lead our Applications Business Unit (BU). This role will be responsible for owning the business unit’s strategy, go-to-market (GTM) execution, growth, and profitability. The ideal candidate will bring strong leadership, technical depth, and a clear understanding of enterprise business processes to support CNS’s overall objectives and deliver client-centric solutions.
DUTIES & RESPONSIBILITIES
- Strategic & Business Leadership
- Develop and execute strategic plans aligned with CNS’s business goals for the Applications BU.
- Define go-to-market strategies to drive revenue growth and market presence.
- Identify emerging technologies, market trends, and business opportunities.
- Ensure all initiatives are in line with business targets and timelines.
- Delivery & Operational Excellence
- Oversee the full software development lifecycle – from requirement gathering and planning to deployment and support.
- Ensure delivery excellence, including timeliness, quality standards, and budget adherence.
- Establish and enforce best practices, development methodologies, and performance standards.
- Client Engagement & Satisfaction
- Engage with key clients to understand business needs and technical requirements.
- Build and maintain long-term relationships to enhance satisfaction and retention.
- Address escalations and ensure proactive communication with clients.
- Financial Management
- Own and manage the BU’s P&L including revenue forecasting, budgeting, and cost control.
- Implement cost-optimization strategies while pursuing new revenue opportunities.
- People & Cross-Functional Collaboration
- Lead, mentor, and develop high-performing technical and functional teams.
- Collaborate closely with sales, marketing, pre-sales, and other BUs to ensure alignment on project and delivery goals.
- Promote a culture of innovation, collaboration, and accountability.
- Risk, Compliance & Governance
- Ensure projects and solutions are compliant with industry regulations, data protection standards, and internal policies.
- Proactively identify and mitigate project and business risks.