The Opportunity
We are seeking a Director-level individual contributor to serve as the People organization鈥檚 central integrator, connecting strategy to execution across People Operations, Talent, Total Rewards, People Partners, and executive stakeholders.
This role serves as a strategic thought partner to the Chief People Officer, responsible for orchestrating the operating rhythm, driving priorities, and ensuring the People function operates with enterprise-grade rigor, clarity, and follow-through. While this role does not have direct people management responsibility, it plays a critical role in aligning cross-functional stakeholders and enabling execution across the business.
Key Responsibilities
People Strategy, Planning, and Operating Rhythm
- Partner closely with the Chief People Officer to translate People strategy into clear priorities, operating plans, and execution roadmaps across the People Leadership Team.
- Drive annual and quarterly People planning cycles, including goal setting, prioritization, sequencing, and progress tracking across all People sub-functions.
- Act as the central point of coordination for leadership meetings, leader syncs, and cross-functional People initiatives, ensuring agendas, materials, decisions, and follow-ups are tightly managed.
- Streamline internal processes and workflows across the people team to enable effective communication and collaboration.
- Own and lead team-wide transformation projects and other high鈥搃mpact initiatives.
Business Operations and Executive Enablement
- Serve as a strategic and operational thought partner to the CPO, anticipating needs, pressure-testing plans, and acting as a proxy in select forums when appropriate.
- Prepare high-quality, executive-level materials including board-ready presentations, operating updates, strategy decks, and written narratives.
- Support complex executive workflows, including sensitive leadership discussions, organizational changes, and confidential initiatives while ensuring alignment and execution on agreed upon deliverables.
- Craft narratives for executive messaging that drives clarity, increases adoption and showcases business impact of people team programs and the alignment to enterprise goals.
- Unlock strategic decision making through data-driven insights and recommendations. Leverage analytics to maintain tracking of key metrics, assess trends and measure effectiveness.
- Introduce and evaluate emerging technologies and translate them into practical, value-driving use cases for the People organization.
Culture and Global Engagement
- Design effective change management approaches that incorporate data and engaging messaging that drive employee engagement.
- Partner with our Places team and regional leaders to support thoughtful office-based experiences, including leadership visits, onboarding touchpoints, and cultural integration.
- Help shape consistent expectations around in-office engagement, collaboration, and cultural fit across regions, even for team-of-one or remote-adjacent roles.
- Balance global consistency with regional nuance, ensuring Flywire鈥檚 culture evolves without losing its essence as we adapt people programming to support scaling and growth.
Stakeholder Management and Influence
- Build strong, trusted relationships across the People Leadership Team, Executive Team, Finance, Legal, Product, Engineering, and other key stakeholders.
- Influence without authority by bringing structure, data, and sound judgment to complex, ambiguous situations.