Receiving audit requests - Managing the audit booking process
◼ Booking email
◼ Reception of documents
◼ Confirmation of necessary information
◼ Audit creation in EOL online (Eurofins Internal Platform)
◼ Update of the scheme platform (ICS database / BSCI Platform)
◼ Communicate with customers, if necessary - Requesting invoices to accounting contacts to invoice factories, when paid locally - Performing the allocation of the audit – as long as the audit can be performed as per the scheme rules and EUROFINS internal procedures. - Making sure that all audits bookings are processed on time and as per the process - Reporting to the manager any problem - Sending a detailed weekly booking status to customers as per request - Making quotations for specific cases based on validated prices