Sustain a positive, enthusiastic and professional attitude at all times
Accommodate requests with a smile and “can do” attitude
Adhere to manager directives
Maintain a professional appearance and demeanor
Arrive on time, properly dressed and prepared to work
Perform all duties in a timely, accurate, honest and professional manner
Communicate with customers professionally and in accordance with customer service standards
Be respectful of others
Tasks/Responsibilities:
Directly interface with clients - assist in helping our clients prepare for testing and working with them to overcome challenges
Schedule and own assigned projects- from introduction call to the issuance of the test report.
Efficient assignment of tasks to Technicians
Analyze, interpret communicate and demonstrate expert knowledge in strategic testing disciplines.
Perform Environmental Simulation testing using test equipment and software
Perform mechanical designs using CAD software
Assign and provide technical oversight to Test Technicians for your projects
Assist with project scoping and quoting efforts when needed
Assist in ISO 17025 technical audits
Perform project scoping and quoting efforts
Organization and clean-up of your assigned zone of the facility
Meet or exceed assigned goals and objectives
Stay current with strategic testing discipline by following changes and updates to standards and directives.
Other duties as deemed appropriate by management and for which management believes adequate experience exists, or for which knowledge can be easily obtained in order to perform such duties.