The Audit Booking Coordinator or Customer Account Manager is a key position in Eurofins, to manage
the audit booking process in Eurofins audit activities in clusters. He/she has the responsibility for making
sure audit requests are treated on time and audit bookings are smoothly performed.
The Audit Booking Coordinator is preferred to have 3 to 5 years’ experience in auditing, testing,
inspection company or as merchandiser. He/she should have experience in communicating with factories
and managing processes. He/she is fluent in English, and is:
- Responsible
- Self-organized
- Careful on details
- Rigorous
- Disciplined
- Good at the usual MS suite and willing to learn others
The Audit Booking Coordinator receives his/her missions from the Audit Operation Manager and
reports to him/her on a regular basis (operation weekly meeting / general monthly meeting).
He/she is responsible for assigned-customer satisfaction for all audit booking activities (timing, respect of
process, clear communication, escalation, follow-up, etc.).
He/she Audit Booking Coordinator is:
- the key contact point for audit booking
- the essential link between customers and smooth audit process
- accountable for the smooth audit booking process.
eurofins