Reporting to the Sector Sales Director, the Business Development & Kingston Depot Coordinator is responsible for overseeing day to day depot support actives as well as business development activities of new and existing key accounts by:
- Identifying New Business – Identifying and developing business opportunities by contacting potential customers, and discovering and exploring possibilities. Actively seeking opportunities to introduce new capabilities and instrumentation that meet customer needs. Develop and manage active target lists for new business opportunities. You will regularly travel to client sites, meet with new prospects and participate in trade shows / industry conferences.
- Proposal/Quotation Preparation – Working with Management, Client Services and Sector Lead to screen potential business deals by assessing the opportunity, competitive pricing issues, analyze whether a bid should be pursued, requirements of the deal, technical options, and consolidate internal input to develop the best approach for our customers.
- Negotiation - Develop negotiating strategies by examining risks, estimating client goals and customer buying criteria to maximize chance of proposal success. Coordinate feedback on client requirements, develop negotiating contacts, integrating contract request with lab operations
- Responding to Inquiries – Collaborate closely with Client Services to insure inquiries are followed up and documented. Work with the Sector Management to ensure that Opportunities for the team are kept current, and that the pipeline of incoming work is maintained at levels sufficient to meet budget.
- Market Research and Customer Needs - Participate in professional associations, trade shows and other networking activities that elevate Eurofins profile; identify industry trends by researching sector publications and discussing potential needs with customers. Feedback findings to operations management and recommend potential new products and services.
- Depot Support – Main point of contact for clients picking up and dropping off samples at the depot. Assist our Project Management team with Sales related customer service inquiries, support when needed with fulfilling client requests such as preparing sampling supplies and logging in samples. The role is based out of the Eurofins Environment Testing Canada Kingston Depot, located at 608 Norris Court.