Lab Operations and Sample Management:
- Receive new stability samples for testing.
- Log sample information and sample inventory accurately into stability database.
- Ensure samples are stored in the correct stability conditions.
- Remove samples from stability chambers daily and submit them into the lab with correct Certificates of Analysis.
- Maintain stability database (inventory, date changes, comments); removing tested products from the database on a weekly basis.
- Managing reagents, standards, and columns as per appropriate SOPs.
- Ensuring stability chambers are clean and organized.
Method Management and Documentation:
- Manage methods (database, review, and filing).
- Scan new and revised Methods and Standardizations.
- Prepares data for implementation of eLIMS and ComLIMS.
- Prepare stability protocols based on client requirements.
- Stability Reports: Print weekly stability reports from the database, verify items to schedules and individual protocols; pull C of As from the database; complete relevant information (lot #, expiry dates, time frame, manufacture date); complete packaging assessments where required.
Client Interaction and Administrative Duties:
- Liaise with company customers, specifically clients for stability testing, through phone, e-mail, and in-person.
- Maintain superior customer relations.
- Manage customer scheduling of projects.
- Coordinate project tracking and client management.
- Create new client accounts and link standard quotations from com LIMS.
- Retrieve and archive C of As.
- Registration of samples and ensuring complete sample information for the lab.
- Invoice administration.
- Correspond with clients regarding stability issues.
- Variety of administrative duties including filing, faxing, photocopying, online administration, shipping (including but not limited to sending lab supplies to clients).
- Creating memos.
- Verifying information on ongoing projects.
- Coordination of stability projects, including initiating studies and retain samples for lab testing.