The QA Supervisor steers and works hands-on in the QA Systems team. This means that he/she coordinates the tasks within the group and also carries out some of these tasks. The QA Supervisor is the direct supervisor of the employees of the QA Systems group and reports to the QA Manager.
The main tasks of the QA Systems department are the following:
- Ensuring continuous improvement of Quality within Eurofins PROXY;
- The management of the Documentation Management System;
- Implementing global, European and national overarching Eurofins procedures and monitoring the follow-up of related activities;
- Managing training documentation of all employees;
- The management of changes, supervising the correct handling of these and advising employees in this;
- The management of opiates and the associated licenses;
- The quality oversight for the lifecycle of equipment, utilities and facilities;
- Conducting internal audits;
- Supporting external audits by customers and governments;
- Supplier qualification.
The QA Supervisor has the following duties and responsibilities:
- The day-to-day management of a team of QA system employees;
- Providing support and guidance to team members to ensure they perform their duties effectively;
- Dividing work, making working agreements and monitoring the progress thereof;
- Conducting staff interviews in consultation with the QA Manager;
- Release of equipment, facilities and utilities;
- Optimizing QA Systems processes based on Lean principles, taking into account the interests of other departments within the company;
- Supervising the implementation of GMP regulations and procedures with regard to the above processes;
- Coordinate back-office during client audits and authority inspections;
- Establish and monitor Quality KPI's related to QA systems;
- Drive quality improvement projects within QA system;
- Acting as backup for the QA Manager for QA Systems related tasks.