Provide expert guidance (technical and industry) to internal and external customers. Assist the manager in maintaining a system that produces compliant and scientifically sound work. Support sales and marketing efforts on behalf of the manager.
Key results areas
- Advise BD and clients on our services and capabilities
- Propose how the company should adapt to changes in external regulations and standards
- Setting up projects for success in the lab
- Make sure that the study meets client needs and regulatory expectation
- Sales when talking to clients – Win work
- Thought leadership
- Develop content for marketing/thought leadership
- Support the laboratory with technical expertise
- Provide technical support for process improvements
- Technical project manager
- Design studies
- Draft quotes – make sure we are charging appropriately
- Review protocols
- Support client – capture what client wants
- Troubleshoot with technical questions and study design questions