We are seeking an energetic, creative, and enthusiastic Spa Coordinator to join our Equinox team! This is an ideal position for a candidate seeking to make a significant impact in a rapidly growing and dynamic organization.
The Spa Coordinator is responsible for helping ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orienting guests to the spa facilities, and providing personal guest service.
Job responsibilities include but are not limited to the following:
- Interviewing, hiring, and coaching staff members
- Outreach marketing for the spa
- Manage daily operations, including inventory and monitoring of daily goals and budgets
- Provide orientation tour, explaining spa amenities offered and answering guests' questions
- Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
- Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
- Handle guests' questions and concerns professionally and courteously
- Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area