We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.
ESSENTIAL FUNCTIONS
- Immediately greet all customers as they enter the Shop
- Provide courteous, attentive service throughout the Shop including at fitting room, on sales floor and at checkout
- Handle all returns/exchanges courteously and professionally
- Achieve monthly sales goals (individual and contribution to store monthly goal)
- Ask questions of each customer to help in determining their needs
- Suggest items to meet the customer鈥檚 needs
- Communicate information to the customer about the quality, style, fabric and fit of the merchandise
- Suggest additional items the customer may be interested in
- Thank every customer for visiting the shop regardless of why they came in (to purchase, make a return or just browsing)
- Successfully complete register and Style Advisors training.
- Keep the Shop neat, clean and organized at all times.
- Use proper phone etiquette and greeting at all times
- Follow up on all customer requests and return customer phone calls in a timely manner.
- Properly fold and size all merchandise.
- Keep window displays current with newest merchandise.
- Keep stock space clean and organized.
- Participate in all shop contests.
- Refer non-member customers to a Membership Advisor.
- Communicate effectively with Shop Manager on all customer service issues.
- Work effectively with all staff members.
- Other duties as assigned