We are looking for energetic, creative, and enthusiastic Seasonal Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization
Front Desk Responsibilities
- Professionally greet members and guests
- Scan membership ID’s upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members’ accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Terrace Responsibilities
- Welcome guests to the terrace
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned chair
- Greet customers upon their departure
- Coordinate with indoor host about available seating options
- Maintain terrace and ensure no towels are left around as well as lifeguard stand
- Assist with cabana requests to ensure their chairs are available