Assesses injuries and implements or recommends treatment as allowed by license or delegation
Acts as liaison with participant families, physicians, pharmacies and other involved agencies
Works closely with the referring entity, Medical Director and Manager of Medical Services to ensure proper case coordination
Assists the treatment team in monitoring the implementation of the treatment plan to assure services are being provided according to plan
Schedules, plans, and gathers information for the treatment plan meetings
Assists Direct Clinical Management with report writing and distribution in a timely manner
Documents all clinical and case management activities conducted on behalf of the participant according to program, company, participant, legal and regulatory requirements and timelines
Manages collection and storage of participant and program records according to program, company, client, legal and regulatory requirements and timelines
Participates in on-call crisis rotation
Prepares and implements family visitation, if applicable
Works cooperatively, using a team approach
Involves the guardians, and/or caregivers in as many decisions about day-to-day care as possible
Provides services that respect each participant and family's cultural background, heritage and identity
Proactive and engages in public relations with individuals, families, employees and community members, demonstrating professionalism at all times
Coordinates all needed documents for audits
Conducts program tours for visitors, families and other involved agencies
Represents the company at conferences, job fairs, and community events, if needed
Maintains the highest standards of professional conduct in relation to information that is confidential in nature. Shares information only when recipient's right to access is clearly established and sharing of such information is in the best interest of the participant
Adheres to and participates in Company's mandatory Health Insurance Portability Accountability Act privacy program/practices and Business Ethics and Compliance programs/practices
Abides by and demonstrates the company's Mission, Vision, and Values through both behavior and job performance on a day-to-day basis
Provides continuing education for participants and staff on wellness and health related issues