This is a floating role filling in when we experience staff vacancies and increased volume. Due to our presence in the Charlotte community, this may include working offsite at partner organizations as needed. This role will be cross trained for Talent Development, Talent Engagement and Outreach and Special Initiatives teams. The ideal individual will be a self-starter, able to work independently (including offsite without daily supervision) and flexible in their skillset. If you enjoy change and learning this is the role for you!
- Provide job search support, coaching, and assistance to equip individuals with the tools needed to procure employment.
- Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions.
- Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness.
- Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals.
- Maintains information about area resources and employers.
- Ensures participant accountability and attendance; tracks and maintains employment retention goals.
- Provides government agencies with prompt notification that a participant has lost or reduced hours of employment.
- Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues.
- Provides information to participants on available training and/or jobs that will lead to employment and or advancement.
- Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts.
- Prepares, organizes, and maintains accurate, updated information and case notes in both electronic and/or paper reflecting participants job readiness activity the entire history of a program participation.
- Provides case management and referrals to community partners with a focus on helping customers to prepare for employment that leads to self-sufficiency.
- Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level.
- Participates and/or host in local area job fairs and hiring events.