Build a professional one-on-one working relationship with young adults to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Provide consistent and comprehensive case management and follow-up
Conduct client orientation /on-Boarding-
Work with local training providers and/or placement sites to ensure appropriate documentation is completed and received
Facilitate professional development workshops as assigned
Maintain organized database of clients and keep detailed documentation (case records) of all contacts with clients.
Ensure participants follow through with planned activities as outlined in developed Individual Employment Plan
Provide individualized assessment of work.
Provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation, placement)
Work collaboratively as part of the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
Provide operational support and coverage as needed/assigned
Provide operations support for all compliance driven standards
May be assigned other tasks and duties reasonably related to their job responsibilities