Analyze current processes and make recommendations as needed to drive enhancements efficiencies Support Operation Team relationship with Point of Care (POC) account manager and communicates enhancements/updates
Point of Care development support: support operations: what do you need to manage your business
Point of care training to Branches: Provide onsite and virtual training.
Conduct focused audits and support with development of POC to drive compliance within systems
Point of care standard process review and updates
Point of care subject matter expert (SME) training, and ongoing support; and maintain current SME guide and resources
Support growth and Integration to Equus systems Training development/documentation Training-Recorded sessions
Utilization training/support: Scheduled & Served hours to support growth
Partner with QA as needed
Process improvement, i.e., standard process development and training
Provide oversight of current system usage and compliance which includes: Populate/review queries and provide detailed identification of any deficiencies.
Engage with team to drive change or enhance compliance with current policies and procedures. Mobile app usage