Deputy Manager – Bid Mgmt./Sales/CRM

Job Description 

This key role will be responsible for leading the end-to-end bid management process for railway infrastructure maintenance services and equipment. Additionally, it will require supporting sales strategies, managing client relationships. The role demands a proactive individual with a deep understanding of government tendering processes (especially Indian Railways & Metro projects), strong documentation and communication skills, and the ability to work in a dynamic and target-driven environment.  

Key Responsibilities:  

Bids and Proposal Management: 

• Manage end-to-end bid and tender processes (RFPs, RFQs, EOIs) for local and global tenders 

• Must have proven experience of GEM & IREPS bid submission.  

• Able to work as costing engineer for product, projects etc. Must have knowledge in Excel handling (Pivot, charts, etc.).  

• Coordinate with global cross-functional teams (technical, legal, finance) to compile proposal. 

• Draft and review proposal documents ensuring timely and high-quality submissions. 

• Maintain a bid repository and update bid trackers regularly. 

• Evaluate and improve bid processes and documentation. 

• Strong written and verbal communication skills. 

• Excellent organizational and time-management abilities. 

• Attention to detail with a problem-solving mindset. 

• Ability to work independently and collaboratively with internal teams. 

Sales & Business Development: 

• Assist in identifying new business opportunities within Indian Railways, Metro and other public/private sector infrastructure clients. 

• Coordinate with internal departments for technical, pricing, and commercial inputs required for proposals. 

• Follow up with prospects to convert leads into opportunities. 

• Maintain and update sales reports, forecasts, and pipeline trackers. 

• Track and report sales metrics and performance on a regular basis. 

• Creating marketing plan by discussion with line manager and supporting global team for periodic marketing campaign. 

• Marketing: Able to coordinate and arrange marketing events like Tradeshows IREE, IPWE etc.  and coordinate social-media marketing activities. 

CRM Management: 

• Maintain and update customer information in the CRM system. 

• Monitor sales pipeline and follow up with sales teams for updates. 

• Analyze CRM data to identify trends and opportunities. 

• Ensure data integrity and accuracy across all CRM entries.