Immediate Supervisor: Asset Manager, Tunnel Director
Work Location: Dublin Tunnel Control Building, D03NH33
The OT and IT Manager will lead the integration and automation of Operational Technology (OT) and Information Technology (IT) systems with a significant focus on enhancing and automating reporting mechanisms. This role will drive efficiency, improve decision-making, and provide actionable insights by leveraging advanced technologies to streamline and optimize reporting processes across the organization. Lead the day-to-day management of the IT & OT security operations team and maintain regular communication with management, key stakeholders and sub-contractors.
This role is pivotal in driving digital transformation, streamlining workflows, and optimizing technology to meet strategic objectives.
Key Competencies:
- Strategic Visionary: Ability to see the big picture and align OT and IT systems with long-term business goals.
- Innovative Thinker: Willingness to explore and implement emerging technologies to enhance operational performance.
- Resilient Leader: Strong capability to manage complex projects and drive performance in multidisciplinary teams.
- Commitment to continuous improvement and learning.
Key Responsibilities:
Technology Strategy & Integration:
- Lead the convergence of OT and IT systems in line with organizational goals.
- Develop roadmaps for digital transformation and automation projects.
- Oversee system architecture, ensuring seamless interoperability between enterprise IT systems and industrial control systems.
Cybersecurity & Risk Management:
- Implement and enforce robust cybersecurity policies across OT and IT domains.
- Coordinate regular risk assessments and mitigation plans for network and operational infrastructure.
Operations & System Management:
- Manage IT and OT infrastructure, including servers, networks, SCADA systems, and data centres.
- Ensure high availability, integrity, and reliability of critical systems.
- Lead incident response and troubleshooting efforts across both domains.
Team Leadership & Vendor Management:
- Supervise and mentor IT and OT team members.
- Liaise with external vendors and service providers to manage tools, contracts, and service levels.
Resilience and Continuity
- Lead the development and execution of disaster recovery and business continuity plans for OT and IT systems.
- Ensure high availability of critical OT and IT services to minimize downtime and operational disruptions.
Compliance & Governance:
- Ensure adherence to industry regulations such as ISO 27001, NIST, or sector-specific standards.
- Maintain documentation and prepare for audits across IT and OT operations.
Objective Setting & Performance Evaluation:
- Set SMARTER objectives (Specific, Measurable, Achievable, Relevant, Timely, Evaluable, Revisable) for the IT/OT team to align with organizational goals.
- Monitor and revise objectives as needed to support continuous improvement and adaptability.
Business Process Automation
- Analyse existing workflows to identify inefficiencies and areas suitable for automation across industrial and business environments.
- Design, implement, and maintain process automation solutions, leveraging technologies such as, AI, IoT, and SCADA systems.