The Studio Receptionist is the first point of contact for our staff and visitors, ensuring a calm, professional and welcoming environment and ensuring that the front of house duties are delivered. This position requires a proactive and detail orientated person, with the ability to deliver key front of house duties whilst maintaining a calm, professional and welcoming environment for our staff and visitors. An additional aspect of the role is providing support to the 10N CEO and team.
Roles and Responsibilities
- Managing front of house by maintaining a tidy, professional front desk and studio space
- Serve visitors by greeting, welcoming, and directing them appropriately, ensuring staff and visitors are signing in using the sign in app
- Answering phone calls, letters, and emails and/or directing these communications to the correct department/staff person
- Diary management and managing meeting room availability across No12 and No10 Valentine Place.
- Scheduling, Coordinating and handling deliveries, including daily mail.
- Recording and maintaining office expenses
- Making key cards for new starters
- Assisting Studiosā Coordinator with coordinating internal events, such as studio presentations and visitor badge making for events
- Managing office inventory such as stationery, refreshments, office supplies and kitchen items, ensuring stock levels are in line with Studio Management policies
- Perform general administrative tasks
- Ensure cleanliness of communal spaces and meeting rooms
10N CEO EA support
- Order lunches for in house meetings, as needed, ensuring expenses are allocated appropriately.
- Updating of 10N travel request log, as needed with the Studiosā Coordinatorās input.
- Proactive 10N CEOās diary management- including notifications of clashes, feasibility of attendance, scheduling and coordination (location, travel time to meetings and all other logistical support)
- Scheduling and managing 10N CEOās travel arrangements and expenses management.
- Scheduling 10N specific meeting on behalf of the CEO, when needed.
- Ad hoc duties in support of 10N CEO, as needed.
- Assist in 10N executive meetingsā minute circulation.
Other duties
- Support on special projects such as office moves and lead on seating arrangements
- Working with the studiosā coordinator to ensure both the opening up (8am) and closing down (6pm) shifts are covered.
- Work closely with the Facilities Manager, Studiosā Coordinator and Global Head of Governance and Performance to support any other studio related requirements