You will be reporting to Head of Sales Operations and working closely with wider business stakeholders to ensure the streamlining of our sales processes from the top of the lead funnel all the way to Customer Success.
- Identify opportunities to improve business processes and work with managers to scope out projects.
- Create and drive adoption of new business and systems processes for operational efficiency.
- Monitor data and performance of sales and marketing activities to identify trends or issues with data quality.
- Create and manage dashboards and reports for various teams throughout the business.
- Participate in process and systems projects including Salesforce.com development, design and deployment of new sales and operations tools, and process design.