About the Position
We are looking for a Sales Operations Analyst to support our team in planning, execution, and continuous process improvement.
This position will play a strategic role in data analysis, tool optimization, and sales team support, ensuring efficiency, scalability, and excellence in customer service.
Main Responsibilities
- Develop and maintain performance reports and monitoring dashboards.
- Support the definition and updating of processes, ensuring standardization and proper documentation.
- Automate processes to optimize data collection and processing.
- Manage orders, supporting the sales team and maintaining contact with internal and external customers.
- Ensure the quality of customer master data for proper system functionality.
- Participate in fairs and events when necessary.
- Contribute to continuous improvement projects in systems and data analysis tools.
- Support the sales team鈥檚 training on processes and tools.
- Analyze data to identify trends, bottlenecks, and improvement opportunities.
- Manage key performance indicators (KPIs), monitoring and updating them.
- Support leadership with information for meetings, presentations, and strategic decisions.