Interacts across all organization levels comfortably with internal customers, technical support resources, and external business partners such as: Customers, Banks, Freight Forwarders, and vendors for any EDI related topics.
EDI Projects:
Participation in IT and business projects that require EDI involvement.
Globally supports the Business Areas in the SAP Rollout Projects for the EDI module.
Supports and initiates process standardizations for the EDI Module.
May lead and coordinate the work of a small team when working in projects.
Raises internal requests for EDI packages offered by third party like WSW
ERP EDI and add-ons
Second-level support for the EDI Local Key Users
Generates/Creates a Knowledge Network for EDI processes within the locations all around the globe.
Ensure compliance to existing and development of required data and reporting standards.
Coordination and support of ContiTech's corresponding local key users / contacts.
Provision of functional directions to the ContiTech local key users for the use of SAP EDI applications
Specialist contact person for the Sector鈥檚 IT departments or IT providers for issues concerning more than one company.
Creates training materials and deliver trainings to the end users.
Performs testing of problem fixes, enhancements, system upgrades and new functionalities.
Administration of SPEEDI/JUNIQ add-ons in the ERP systems
Creation of routines or sequence of routines that lead to proper data interpretation.